Janine Waldman, Paul Z Jackson, Michael Graham Transforming Legal Services: A Solutions Focused Approach to Cultural Change

Janine Waldman and Paul Z Jackson are co-owners of global consultancy The Solutions Focus (TSF), which specialises in providing SF training and coaching to organisations around the world. Recent clients include DP World, ICL Global, Imperial College, Tate, Care UK, Historic England and Reading Borough Council  Michael Graham: Assistant Director (Legal and Democratic) at Reading Borough Council, Head of the Joint Legal team,  Supporting around 174,200 residents 2000 staff . https://www.linkedin.com/in/mjgraham/?originalSubdomain=uk Reading Borough Council 

Join Paul Z Jackson and Janine Waldman from The Solutions Focus consultancy, alongside their client Michael Graham, Assistant Director (Legal and Democratic) at Reading Borough Council, for an engaging session on how a solutions-focused approach helped shift the culture of a local authority legal team.   Faced with organisational restructuring, financial pressures and resistance to change, Michael and his team needed a sustainable way to improve performance, modernise services and foster collaboration.   Through practical application of solutions-focused coaching and leadership, the 5-day programme delivered impactful results—moving from an adversarial “them and us” mindset to one of shared goals and empowered action.  Expect to hear:  - inspiring real-world examples from the 5 cohorts so far (over a 2.5-year period) - highlights of their ‘SF Projects’ - demonstrating practical application and measurable outcomes -candid reflections on key turning points  -about the ripple effects within the team, community and legal system  -interactive exercises from the course - giving first hand experience of doing more with less.

The Keynote will include: -

 *How a solutions-focused approach can drive cultural change in high-stakes environments

*The impact of shifting conversations from problems to possibilities

*Practical tools to enhance performance management and leadership

*Lessons from a real-world case study on making sustainable change in a legal services context

*How to apply small shifts in thinking for big organisational impact 

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